Why Great Products Can Still Lose: April Dunford on Positioning in the Age of AI
April Dunford joins Amit to explain why strong products still lose when buyers misunderstand their value or compare them with the wrong alternatives. She discusses revisiting positioning as competition changes, separating today’s buying behavior from future speculation, and staying close to customers through regular research. The conversation also covers reducing purchase risk, translating positioning into a consistent sales story, and why AI tools cannot replace the customer knowledge and judgment that good positioning requires.











